Privacy Policy
Last updated: November 2026
My Dubai Curtains (“we”, “us”, “our”) provides curtain and blinds installation, fixing and supply services in Dubai and across the UAE. This policy explains what personal information we collect when you visit mydubaicurtains.ae or contact us, how we use it, and the choices you have.
Information we collect
Information you give us
When you contact us by WhatsApp, phone, email or a form on this website, or when you book a home visit, we may collect:
- Your name
- Phone or WhatsApp number
- Email address
- Your area or address, so we can visit and install
- Photos, sizes and details of your windows, curtains or blinds that you choose to send us
- Any other details you share about your project
Information collected automatically
When you browse our website, basic technical information may be collected, such as your device type, browser, the pages you visit and general location (city or country). This is collected through cookies and similar tools, as explained below.
How we use your information
We use your information only to:
- Reply to your enquiry and give you a quotation
- Arrange, carry out and follow up on home visits and installations
- Contact you about your order, appointment or service
- Improve our website and services
- Meet our legal and accounting obligations
We do not sell, rent or trade your personal information.
WhatsApp, phone and email
Most of our customers contact us through WhatsApp. When you message us, your number, name and messages are processed by WhatsApp (Meta) under its own privacy policy. We use these conversations only to handle your enquiry and service. You can ask us to delete our copy of your chat history at any time.
Sharing your information
We share information only when needed to provide our service, for example:
- With our installation team, so they can visit and fit your curtains or blinds
- With trusted suppliers or service providers who help us run our business, such as website hosting, only as far as needed
- When required by UAE law or a lawful request from authorities
Cookies
Our website uses cookies to make it work properly, remember preferences and understand how visitors use the site.
How long we keep your information
We keep your information only as long as needed for the purpose it was collected, including any warranty or after-service period, and to meet legal or accounting requirements. After that, it is deleted or anonymised.
Keeping your information safe
We take reasonable steps to protect your information from loss, misuse and unauthorised access, including a secure (HTTPS) website and limited access to customer details. No online method is 100% secure, but we work to protect your data.
Your rights
In line with UAE data protection law, including Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data, you can ask us to:
- Tell you what personal information we hold about you
- Correct information that is wrong or incomplete
- Delete your information, where we are not required to keep it
- Stop using your information for any purpose you object to
To make a request, contact us using the details below. We will reply within a reasonable time.
Links to other websites
Our website may link to other websites, such as WhatsApp, Google Maps or social media. We are not responsible for their privacy practices. Please read their policies.
Changes to this policy
We may update this policy from time to time. The latest version will always be on this page, with the date it was last updated.
Contact us
For any questions about this policy or your personal information:
My Dubai Curtains
Dubai, United Arab Emirates
Phone / WhatsApp: +971 50 554 6652
Email: mydubaicurtains@gmail.com